Customized Person-Centered Care Solutions

We offer a range of didactic and experiential training programs for mental health and addiction recovery services as well as consultation and technical assistance - in person, by web/phone and through tele-video conferencing. 

Solutions >>

We offer presentations at conferences, on-site and regional skill building trainings, train-the-trainer approaches, assessment of organizations' capacity to implement person-centered planning, strategic change strategies for systems, and assistance with implementing learning collaboratives focused on advancing recovery practice. 


Along with presentations at conferences, we provide a range of introductory training sessions, skill building seminars and train-the-trainer series as well as multi-organization/site learning collaboratives. 

Consistent with our commitment to individualized and tailored approaches, our work is usually based on an assessment of an organization's capacity to implement person-centered planning, followed by targeted change strategies for micro- and macro-systems improvement that promote recovery and wellness success.

Along with presentations at conferences, we provide a range of introductory training sessions, skill building seminars and train-the-trainer series as well as multi-organization/site learning collaboratives.
Conference Workshops/Keynote Presentations to provide an overview of principles, values, general practices and change strategies around person-centered care and planning. 

Consensus Building that brings a national and international perspective to community collaborative processes as states and provider organizations attempt to transform their systems of care.

One-Day Introductory Training on Person-Centered Planning for clinical staff, supervisors, QA/QI/UR and others. This includes a combination of didactic and experiential learning.

Two-Day Introductory Skill Building Trainings on person-centered planning that can be tailored for direct care staff, clinical leadership and quality improvement/performance improvement staff, etc. This training helps attendees begin to apply the principles and values of PCP and develop new skills. This on-site training can be followed by on-going telephone/web/televideo technical assistance using a case consultation model (e.g. presenting an assessment and plan for group critique and discussion).

Consultation/Training in Systems/Policy Level Strategic Change begins with the understanding that in most instances training alone will not lead to desired practice change. System/administrative/fiscal barriers – both real and perceived – need to be addressed if truly enduring change in practice is to succeed.

Train-the-Trainer approaches start with two days of introductory skill building training, followed by up to 6 months of telephone consultation, followed by a 2-day return visit to hone skills, address system barriers and practice training in a supportive environment.

Assessment of Units, Programs, Organizations, State-wide Systems of Current Person-Centered Practices. This may include attendance at treatment team meetings, conducting consumer focus groups, staff focus groups, review of forms, policies and procedures, review of clinical records, review of treatment planning software, etc… to identify opportunities and barriers to change. The assessment is followed by a recommended action plan and consultation on implementation.

Pilot Projects with Specific Units/Programs to Promote Person-Centered Practices as a strategy for larger systems change when linked to plans for larger dissemination and spread.

Monthly "Book Club" Seminars in which staff prepare with readings on recovery, resiliency and person-centered practices and meet to discuss them around a prepared set of questions. Book clubs can be divided into groups by unit, by treatment teams or can be based on “interested” parties and conducted in person or remotely.

Learning Collaboratives to support multiple units/organizations interested in using group learning and rigorous quality improvement methods to promote systems and practice change related to recovery practices and person-centered planning.

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Diane Grieder,
28 Feb 2011 11:12